In the case of a dematerialized structured product, the distributor must inform the persons who keep the structured product on an account with the distributor.
In the case of a registered structured product, the distributor must inform all holders.
The distributor can choose the way in which he wishes to inform the holders, provided the method chosen makes it possible to reach the holders in person (e.g. message on bank statement or electronic message to holders who bank on-line with the distributor). If the implementation of this method requires adjustments to the system, a clear announcement made on the distributor's website can suffice until the necessary adjustments have been made.