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Guidance relating to the COVID-19 pandemic

Conduct rules

  • COVID-19: Updating of customer information where ongoing investment services are provided or IBIPs are sold (available in French or Dutch only)

Distance sales

  • COVID-19: Distance contracts relating to investment services and insurance distribution (available in French or Dutch only)

Institutions for occupational retirement provision

  • COVID-19: Information for institutions for occupational retirement provision (available in French or Dutch only)
  • COVID-19: Guidelines on business continuity (available in French or Dutch only)

Intermediaries and lenders

  • Newsletter: Royal Decree of 8 June 2020 – Regulatory solutions to difficulties encountered by financial intermediaries as a result of the COVID-19 public health crisis (available in French or Dutch only)
  • Newsletter: FAQs for intermediaries and credit providers (available in French or Dutch only)
  • Newsletter: Customer-facing staff in training (available in French or Dutch only)
  • Newsletter: Continuous training during the corona crisis (available in French or Dutch only)
  • Newsletter: Entry into force of the new exam system in the insurance sector (available in French or Dutch only)
  • Newsletter: Special instructions to intermediaries and lenders in connection to COVID-19 (available in French or Dutch only)

Investment service providers

  • COVID-19: Investment service providers are given an extension until 1 September 2020 to enter the information on investment services (‘cartography’) required under MiFID (available in French or Dutch only)

Listed companies

Platform of crowdfunding

  • COVID-19: Cybersecurity (available in French or Dutch only)

Short selling

ESMA

EIOPA

IOSCO

Financial Stability Board